Privacy Policy

Last updated: Jan 27, 2026 12:12 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://aicheatexchangers.com website (the “Website”) operated by AIC Heat Exchangers, a(n) Corporation formed in Ontario, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

• Name
• Phone number
• IP address
• Email address
• Device identifier
• Information regarding your interaction with our website or application

This information is collected from:

• Information submitted by the consumer
• Tracking pixels

We use this information for:

• Analytics
• Counting ad impressions to unique visitors
• Enforcing our Terms of Service
• Marketing and advertising
• Participation in surveys and contests
• Performing services
• Providing customer service
• Resolving disputes
• Short-term transient use
• Verifying customer information
• Verifying position and quality of ad impressions

With whom we share your personal information

We share your personal information with the following categories of third parties:

• Content management systems
• Customer management systems
• Data analytics providers
• Email marketing vendors
• Email service providers
• Financial transactions processors
• Fraud prevention services vendors
• Hosting providers
• Website or application development and design vendors

We share this information for the following reasons:

• To manage our interactions with you
• To analyze your interactions with us or our website
• To enforce our Terms of Service
• To market to you via email
• To process transactions

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only
• Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
• Requiring our employees to sign confidentiality agreements
• Maintaining up-to-date software and safeguards

Sale of your information

We do not sell your personal information.

Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You can also opt out of cookies by using our cookie consent banner.

Your rights

Depending upon where you reside‚ you may have the following rights with regard to your personal information:

• The right to access the personal information that we hold about you (Residents of Canada and Quebec)
• The right to request that we amend any of the information that we have collected about you (Residents of Canada and Quebec)
• The right to withdraw your consent to the processing of your personal information (Residents of Canada and Quebec)
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction (Residents of Canada and Quebec)
• The right to opt out of sales of your personal information (Residents of Nevada)
• The right to opt out of tracking of your location (Residents of Quebec)
• The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you (Residents of Quebec)
• The right to opt out of the use of your personal information for automated decision making purposes (Residents of Quebec)

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

AIC Heat Exchangers
[email protected]

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name
• Phone number
• Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

You may lodge a complaint with us by contacting us about our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring data

We may transfer your personal information for processing to the United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.